Question 1

Frequently Asked Questions

Question 2

Information Set-Up Check-list for Owners

Accepted Answer

1. Update your information by completing and emailing the Unit Owner Contact Information file below:

2. Set up your Payment Portal Account - See section below "Using the Owner's Portals"
3. Set up your Owner's Portal Account- See section below "Using the Owner's Portals"
4. Update your Unit Voting Representative by completing and emailing the Voting Certificate file below:

5. Opt-in for Electronic Voting & Communication by completing and emailing Exhibit A of the consent file below:

6. The rest of this page provides information for General and Frequently asked questions.

Question 3

Report after-hours emergency or incident

Accepted Answer

Please inform the Front Desk by contacting them on +1 (727) 367 1926(tel:+1 727 367 1926)
The Front Desk agent will contact the relevant person or services to respond to the incident or emergency.

Question 4

Contact the Front Desk

Accepted Answer

The main phone number for the Island Inn front desk is +1 (727) 367 1926(tel:+1 (727) 367 1926)
You can also email the Front Desk at guestservices@islandinnresort.com(mailto:guestservices@islandinnresort.com)

Question 5

Contact the Association Management

Accepted Answer

The Association can be contacted by emailing admin@islandinn.online (mailto:admin@islandinn.online)or jason@islandinn.online (jason@islandinn.online)

Management will respond to all requests as quickly as possible within 24 hours, except on weekends and Holidays when a response will be sent on the next scheduled business day.

Question 6

What information does the Association require for repairs, remodeling or building work in the Unit?

Accepted Answer

In order to protect the integrity of the building and maintain minimum standards, the Association must approve building/remodeling projects before work can commence.

Online Alteration Request:

https://www.islandinn.online/remodel-form

Question 7

Using the Owner's Portals

Accepted Answer

There are different Owner Portals and depending on what you want to do, you will choose a specific portal. 
The Association operates two online portals for Unit-owners:
 • The Owners Portal (https://web.islandinnportal.com/Default.asp?SetNoHeaderLogo=465)- This portal provides access to the Association Official records(The Association Office will email the Owners Portal Username to the registered owner and this Username is usually a code starting with letter 's', until you changed it yourself.)
 • This Portal allows owners to:
    • update your owner information - contact details, username and password(for this portal)
    • view your monthly statement for fees payable to the Association
    • view Association Financial Reports
    • view Historic Association Documents:
       • Meeting Agendas and Minutes
       • Budgets
       • Governing Documents
       • Hurricane Preparedness 
       • Insurance Certificates
       • Policies, Rules and Regulations
       • Reserve Studies
       • Past Audited Year End Financials
 • The Payment Portal (https://secure.directbiller.com/pbills/payer/welcomeDirect.do?h=13f53tez77)- This portal is a direct link to the online payment facility set up with Bank of OZK. This portal allows owners to make payments and set up and maintain automatic monthly payment instructions. The username to this portal is usually your email address unless you changed it. Click on file below to download instructions on how to set up and use the Payment portal. 
		Instructions for using the Payment Portal(https://payersupport.directbiller.com)
		Your account number is the unit number with two decimal digits included. 
		Example 000.00

Please note: Owners using a rental agent will most likely also have access to another owner's portal for the rental operations.

Question 8

Making payments to the Association

Accepted Answer

This portal allows owners to make payments and set up and maintain automatic monthly payment instructions. The username to this portal is usually your email address unless you changed it.

• The Payment Portal (https://secure.directbiller.com/pbills/payer/welcomeDirect.do?h=13f53tez77)- This portal is a direct link to the online payment facility set up with Bank of OZK. This portal allows owners to make payments and set up and maintain automatic monthly payment instructions. The username to this portal is usually your email address unless you changed it. Click on file below to download instructions on how to set up and use the Payment portal. 
 • Click on link below to access instructions on how to set up and use the Payment portal:
		Instructions for using the Payment Portal(https://payersupport.directbiller.com)
		Your account number is the unit number with two decimal digits included. 
		Example 000.00

Question 9

Schedule a Common Element Service Request?

Accepted Answer

What is considered Common Elements?
Common elements are those parts of a condo property that belong to all owners. Common Elements exclude the inside of Units. 
The Exterior Building, Lobby, Parking lots, Technical rooms, the roof, grounds, walkways, Pool and Patio areas are all common elements.
 
Please note: The Association Maintenance team is NOT permitted to perform private work inside the private condominium units for residents or owners.

To Report any Common Element issues or Schedule Common Element work, please send an email to jason@islandinn.online (jason@islandinn.online)including your Name, Unit Number and the Issue that you want to report.

Question 10

Can owners stay in their unit full-time?

Accepted Answer

The Condominium Hotel Concept
The Island Inn is declared as a Condominium Hotel. This includes restrictions on the use of the units as the units are not allowed to be used as residential units but only as short-term rentals. This is also contained in the Treasure Island City Ordinances as the property is located in a RFH-50 Resort High Density zone.
​
With Condominium Hotels, the units are operated as hotel rooms even though the units are individually owned.
Owners have the choice to manage the rental of their own units or make use of a rental agent. The Island Inn has an onsite rental management office which also operates the Front Desk and provides Hospitality services to the property.

Question 11

Selecting a Rental Management Agent

Accepted Answer

Restrictions in the Island Inn Condominium Association Declaration limits rental management to only one Onsite Rental Agent and up to 2 External Rental Agents.
The Association is not involved in Short Term Vacation Rentals, all rentals are handled by the independent Rental Agents below.

Contact Details of the Onsite Rental Management Office:
Ryan Fahey
General Manager - Island Inn Resort LLC
generalmanager@islandinnresort.com
727-367-1926

https://www.islandinnresort.com

External Rental Agent 1: 
iTrip, Email: charles@itrip.net (mailto:charles@itrip.net)
Website www.itrip.net/vacation-rentals/usa/fl/st-petersburg-beaches (http://www.itrip.net/vacation-rentals/usa/fl/st-petersburg-beaches)

External Rental Agent 2: 
DREAM LLC, Email: adream4u2@gmail.com(mailto:adream4u2@gmail.com)

Question 12

What Insurance is the responsibility of Owners?

Accepted Answer

The Association maintains the following Insurance for the Building and Association:
Flood
Property & Hazard
Common Elements Liability
E&O Insurance
WC Insurance for the Association employed employees.
 
Owners are responsible to maintain the following Insurance:
Liability Insurance for the use of their Unit
Home Owner's Insurance - this must also cover water damage from leaks
Vacation Rental Liability Insurance if not provided by their Rental Agent

Question 13

Rules for Owners

Question 14

Rules for Guests

Question 15

Rules for Contractors, Cleaners, Vendors and Service Providers?"

Question 16

Bylaws, Declaration and other Governing Documents"

Accepted Answer

Island Inn Condominium Association Governing Documents:

Island Inn Condominium Association

General Information